For group life insurance policies, claims can be submitted via:

• Online life insurance claim form
• Group life claim (PDF)
  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609

Additional forms:

• Accelerated benefit claim information (PDF)
• Accidental dismemberment/personal loss claim (PDF)

For individual life insurance policies, call us at 800-331-2213, and we’ll be happy to walk you through the process.

For group disability insurance policies, claims can be submitted via:

• Online disability insurance claim form
• Disability claim form instructions, employer and employee statements (PDF). 
  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609

Reference helpful information (PDF) when completing the employer portion of the disability claim form.

Additional forms:

• Pregnancy disability claim form, employer and employee statements (PDF)
• Attending physician's statement (PDF)

For individual disability insurance policies, contact us and we’ll send you the forms you need.

• Call 800-422-3788 to talk to someone from 7 a.m. – 5 p.m. CT, or voicemail is available after 5 p.m.
• Email us at IndividualDisabilityClaims@exchange.principal.com.

To start a PFML claim, complete and submit the claim online.

Or, complete and submit the appropriate PFML claim form:

• Bond with a child (PDF)
• Serious health condition (PDF)
• Care for a covered service member or qualifying exigency - Colorado, Connecticut, and Massachusetts (PDF)
• Personal/family violence - Colorado, Connecticut, and Oregon (PDF)

To file a claim, employees complete and submit the critical illness claim form (PDF).

⁽¹⁾ New York customers: Complete and submit the specified disease claim form (PDF).

• Mail: Principal Life Insurance Company
  Attn: Group Life & Disability Claims Department
  Des Moines, IA 50392-0002
• Email: SBDClaims@principal.com
• Fax: 800-255-6609

To file a wellness claim, complete and submit a claim online after logging in to principal.com.

Or, complete and submit the wellness/screening claim form (PDF).

California customers: Complete and submit the wellness claim form – CA (PDF).

• Mail: Principal Life Insurance Company
  Attn: Group Life & Disability Claims Department
  Des Moines, IA 50392-0002
• Email: SBDClaims@principal.com
• Fax: 800-255-6609

To file a claim, complete and submit the accident claim form (PDF).

• Mail: Principal Life Insurance Company
  Attn: Group Life & Disability Claims Department
  Des Moines, IA 50392-0002
• Email: SBDClaims@principal.com
• Fax: 800-255-6609

To file a wellness claim, complete and submit the wellness/screening claim form (PDF). 

California customers: Complete and submit the wellness claim form – CA (PDF).

• Mail: Principal Life Insurance Company
  Attn: Group Life & Disability Claims Department
  Des Moines, IA 50392-0002
• Email: SBDClaims@principal.com
• Fax: 800-255-6609

To file a claim, complete and submit the hospital indemnity claim form (PDF) or submit the claim online. 

To file a health screening/wellness claim, complete and submit a claim online after logging in to principal.com. 

Or, access your state’s specific health screening/wellness claim form (PDF). Then complete and submit as shown below.

• Mail: Principal Life Insurance Company
  Attn: Group Life & Disability Claims Department
  711 High St.
  Des Moines, IA 50392-0002
• Email: SBDClaims@principal.com
• Fax: 800-255-6609

Download a beneficiary form:

• Group life insurance beneficiary designation/change (PDF)

• Instructions for creating an online account (PDF)
• Request electronic delivery of documents